Expert Network
Building a Certified Consultant Network for Explosive Growth

Building a Certified Consultant Network for Explosive Growth

Note: This post was recently rewritten to take into account my experience building Certification Programs for my clients. In 1985, I had co-founded Timeslips Corp and within five years it had become the largest time tracking software company at the...

by Nov 1, 2015 No Comments
Communication
The Invisible Call Center

The Invisible Call Center

What Most Call Centers Look Like Call centers are an expensive proposition. Most are built with a ton of capital equipment and ample bandwidth for lots of phone lines. Dozens or hundreds of desks, chairs, phones, headsets, paperclips, pencils...

by Nov 1, 2014 No Comments
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