Kindness

In our working environment, we may have come upon people who demean others in order to achieve what they want. Sometimes, these are leaders who tend to walk out of meetings, throw others under the bus, or simply speak in a very mean and harsh manner. Fostering a better way to communicate is Elizabeth Barry, executive coach and author of The Kind Communicator. She takes us into her book and how she came upon a way that would enable individuals to talk through the reaction versus the response as she talks about the magic found in the process of kindness and empathy in business.